SoftRatty: Web Help Desk 9.1.2 (Default branch)

This is cache of http://www.pheedo.com/click.phdo?i=c1edbdf6e039d6241ddff8d8d0593517. Cache is the snapshot of article that we took when we index feed.
To see original page click here.
We are not affiliated with the authors of this article and not responsible for its content.

Web Help Desk 9.1.2 (Default branch)

2008-09-03 14:26:45 by Editor in freshmeat.net announcements (Global)

The Web Help Desk is a Web-based helpdesk software system that allows you to dynamically assign, track, and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive Web-based interface and two-way email integration. The Web Help Desk software also provides seamless asset discovery and remote control integration with Apple Remote Desktop and LANrev Client Manager.

License: Shareware

Changes:
The behavior of the "Select..." large list popup window in various components was fixed. Editing the client defined "CC:" was fixed. Survey email invitation sending was fixed. The date override in a tech note is no longer able to save a null note date by mistake. The "Download PDF" button label for assets no longer incorrectly says "Download TSV". The FAQ Editor category selector now correctly shows only request types that are enabled for FAQs. Other minor bugs were fixed.